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Refund Policy

Effective Date: 09.04.2025

​This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by DakshDeepy Consultancy Private Limited ("we", "us", "our"). By booking and using our services, you agree to this Refund Policy in conjunction with our Terms & Conditions.

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1. Service Bookings and Refund Eligibility

1.1 Consultation Sessions

We offer various consultation services (e.g., Doubt Session, Information Session, Full Consultation). All consultation sessions must be booked in advance through our official channels.

  • Doubt Session (15 minutes, ₹699)

  • Information Session (30 minutes, ₹1199)

  • Full Consultation (60 minutes, ₹1999)

1.2 General Guidelines

  • All sessions are prepaid and, except as noted below, are non-refundable once booked.

  • Refund requests are considered only under exceptional circumstances or if the cancellation is initiated by our team.

  • Refunds will be processed to the original mode of payment, subject to any applicable bank or credit card charges.

2. Cancellation and Rescheduling Policy

2.1 Client-Initiated Cancellation

  • Cancellations or rescheduling requests must be submitted at least 24 hours prior to the scheduled session.

  • If a request is made within less than 24 hours, the session fee will be forfeited and is non-refundable.

  • In the event of a technical issue or emergency, please contact us promptly at info@dakshdeepy.com or +91 9729605363. We will consider individual circumstances on a case-by-case basis.

2.2 Provider-Initiated Cancellation

  • If we must cancel or reschedule a session due to unforeseen circumstances, you will be offered:

    • A full refund for the affected session, or

    • An opportunity to reschedule the session at no extra charge.

3. Refund Process and Timeline

  • To request a refund, please email info@dakshdeepy.com with your booking details and reason for cancellation.

  • We aim to respond to all refund requests within 3-5 business days.

  • Approved refunds will be processed within 7-10 business days to the original payment method.

  • If the refund cannot be processed directly, we will notify you of any further steps required.

4. Non-Refundable Items

  • No-show: If you do not attend the scheduled session without prior notice, the session is considered void and no refund will be issued.

  • Cancellation within 24 hours: Sessions canceled less than 24 hours before the scheduled time are non-refundable.

  • Services already rendered: Once a session or service has begun, it is non-refundable.

5. Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Changes will be posted on our website with an updated effective date. It is your responsibility to review this Refund Policy periodically.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us:

DakshDeepy Consultancy Private Limited
2180, By Pass Road, Nissing, Karnal, Haryana – 132024, India
Email: info@dakshdeepy.com
Phone: +91 9729605363

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